Weddings and Events Terms and Conditions – 2022-2023

• Booking Your Date with Chef de la Maison

  • All event bookings must be confirmed in writing by the Client.

  • A booking deposit is required to secure your Catering for the date of your event (this deposit is non-refundable should your event be cancelled or you wish to cancel this after securing your date with us and paying your deposit, see below)

• Booking Deposit

  • A booking deposit figure (subject to the inclusion of VAT) will be provided to the Client in writing by Chef de la Maison Ltd once your booking confirmation is received. This deposit will be deducted from the total event costs which will be issued to the Client no later than 4 weeks prior to the event (please see our Payment terms below).

  • Payment methods available include bank transfer, debit card, credit card and cash.

  • Deposit amounts are non refundable

·         .Booking Confirmation

• Once the Clients deposit have been received a receipt will be issued You will have already received a confirmation email which will include your chosen menu, event summary and estimated costs based on the number of guests and selections made by the Client.

• Once a date has been secured a client tasting session is possible. This can be can arranged at a date and time agreeable to both parties.

• Payment of Total Event Costs Prior to Event

  • Payment in full is required for all catering services to be provided by Chef de la Maison prior to the event. Final guest numbers must be confirmed to us no later than 4 weeks prior to the event.

  • The information provided at this point will be used to produce your total event cost invoice, arrange staff and co-ordinate with your venue. Once our invoice is received by the Client payment must be received by return. After final numbers have been provided to us we are happy to accept any increases in requirements however no reduction will be possible.

  • Should we be advised of any increases following payment and less than two weeks prior to the event, we reserve the right to accept these and will raise an additional invoice payable before the event for these guests or extras food needed, payment will then be due for immediate settlement by the Client.

  • As cancellation insurance is not available to a catering supplier, the Client is advised to arrange such insurance to recover their losses.

• Cancellation Charges

  • In the unfortunate event of a booking having to be cancelled confirmed in writing will be needed by the Client. Your deposit will be retained and the following charges will be incurred

    • Cancellation received with less than two months notice prior to the event – 50% of the total event cost

    • Cancellation received less than one month prior to the event – 100% of the total event cost

  • The total event cost will be based on the number of confirmed guests attending at the agreed price per head + VAT. Should guest numbers be unconfirmed at the time of cancellation the total event cost will be based the originally quoted/estimated guests numbers.

  • Any additional costs incurred by us in preparation of the event up until the time of cancellation will be charged to the Client. This is to cover any losses caused for administration costs, travel, supplies etc. and will be discussed fully in event of cancellation.

• Dietary Requirements and Allergies

·         Chef de la Maison will endeavour to provide suitable adaptions to the Clients menu for any guests with special dietary requirements or allergies. We cannot however take responsibility for any guests unless advised in advance (no less than one month prior to the event).

• Clients Food and Drinks

  • We accept no liability for any food supplied to the Client by another caterer (or food products suppliers by the Client themselves) in additional to those arranged by Chef de la Maison.

  • We will happily serve a Clients arrival drinks, table wines etc. during their event. There are no additional costs for this service

• Client’s use of Chef de la Maison’s Property and Clients Personal Property or Gifts

  • The Client agrees to pay for any loss or damage to any equipment, crockery, cutlery or glassware supplied by us for the event, including any issues caused by the Client guests.

  • The use of candles by the Client for centre pieces or decoration where we have supplied table linen is strictly prohibited.

  • Any damaged linen because of the use of felt tip pens will result in an additional charge payable by the Client after the event (a separate area for colouring can be arranged with suitable table coverings, please ask for details)

  • Chef de la Maison will not be held responsible for the theft, lost or damage to any personal effects of the Client or gifts brought onto premises by the Client guests.

• Liability of Chef de la Maison

·         We accept no liability under any claim whatsoever (be it by negligence or otherwise) arising from any loss over the figure of the existing Chef de la Maison Public Liability Limit of Indemnity.  Note that this figure, which may change from time to time, is available upon request.

• GDPR and Privacy Policy

·         Chef de la Maison are fully compliant with the General Data Protection Regulations (GDPR) and our Privacy Policy falls in line with Regulations, to request a copy please contact our Head Office via email at info@chefdelamaison.co.uk.

• Force Majeure

·         Chef de la Maison shall incur no liability to the Client if performance of the contract is prevented or hindered by any case whatsoever beyond our control and in particular but without prejudice to the generality of the foregoing, by act of fire, flood, subsidence, sabotage, accident, strike, or lock out and shall not be liable for any loss or damage resulting there from suffered by the Client.

• Future Changes to Terms and Conditions

·         Chef de la Maison reserve the right to change our Terms and Conditions when necessary due to the continual evolving nature of our business. It is your responsibility to ensure that you are up to date with our Terms and Conditions.